Cookie Policy

Last updated: 28 March 2024

Spark9, a joint venture between SKY LASER ENTERPRISE SDN. BHD. and WI ECOSYS PTE. LTD. (with its affiliates, “Spark9″) applies certain technologies on its websites and mobile applications (Spark9 Services”) to collect users’ information to help us improve your online experience. The technologies mentioned above include cookies, pixels, web beacons, and gifs, collectively as “cookies.” This Cookie Policy articulates different types of cookies used on Spark9 Services and how you can control them. We may change this Cookie Policy occasionally to cater to the actual operation needs. Please refer to this Cookie Policy occasionally to familiarise yourself with the most updated version. Any changes in this Cookie Policy will become effective when the revised Cookie Policy is made available on or through Spark9 Services.

You have expressly agreed to be bound by the Cookie Policy by using Spark9 Services and accessing any services provided by Spark9 that link to this Cookie Policy.

We hope that this policy helps you understand and feel more confident about our use of cookies. If you have any further queries, please contact us at feedback@spark9asia.com.

What is a Cookie?

Cookies are small pieces of data stored on your computer or mobile device while browsing. They are used to remember stateful information or record your browsing activity or other arbitrary pieces of information that were previously entered into form fields to help us better understand your preferences and will further help you visit our website and enjoy Spark9 Services more conveniently.

We do not require that you accept cookies, and you may withdraw your consent to our use of cookies at any time by adjusting your browser’s privacy settings. However, if you decline to accept cookies, some functionality on our website may be turned off, and you may be unable to access certain parts of Spark9 Services. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you direct your browser to our website.

What Cookies do we use?

Below, we list the major cookies we use on Spark9 Services.

Essential Cookies

These cookies are essential to the operation of Spark9 Services, and they cannot be turned off without substantially affecting your use of Spark9 Services. In other words, you may be unable to assess part or whole of Spark9 Services if these cookies are eliminated. These include, for example, cookies that enable a user to log in to our website and check if a user is allowed access to a particular service or content.

Performance Cookies

These cookies are analytical and often collect information about your use of Spark9 Services so that we can improve the way it works. These cookies allow us to recognise and count the number of users, see how users use and explore our website, and help us improve Spark9 Services. For instance, performance cookies allow us to record your difficulties with Spark9 Services and show us whether our advertising is effective.

Performance cookies on Spark9 Services may include:

Cookie NameFurther Information
Google Analyticshttps://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

The information Google Analytics generates about your website use (including your IP address) may be transmitted to and stored by Google. Google will use this information to evaluate your use of our website, compile reports on website activity and manage advertising content. Generally, the performance cookies collected for Google Analytics will be valid for at least a year.

Targeting or Advertising Cookies

We and relevant service providers use these cookies to deliver ads or commercials that we believe are relevant to you and your interests, enabling us to make Spark9 Services more relevant. These cookies will remind you what you have looked at during your use of Spark9 Services, and we may share such information with appropriate third parties, such as advertisers.

Targeting and advertising cookies may include:

Cookie NameFurther Information
Appsflyerhttps://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
Google Adshttps://policies.google.com/technologies/ads

Functionality Cookies

These cookies are not essential, but they help us personalise and enhance your online experience on our website. This type of cookie allows us to recognise you when you return to our website and to remember, for example, your choice of language.

Web Beacons

Pages of our website and our e-mails may contain small electronic files known as web beacons (also known as clear gifs, pixel tags, single-pixel gifs and web bugs) that are tiny graphics with a unique identifier, similar in function to cookies and are used to track the online movements of web users or to access cookies.

How do third parties use cookies on our website?

We may work with third parties to provide Spark9 Services in certain circumstances. For instance, third-party advertisers may use their cookies to collect information about your activities on Spark9 Services and the advertisements you have clicked on to assess their effectiveness. The third parties include advertisers, ad networks and servers, content providers and application providers. When you use our website, these third parties may use cookies alone or with web beacons or other tracking technologies to collect information about you.

Unless expressly stated otherwise, our website does not provide your information to these third parties. However, they may collect personal information, such as internet protocol (IP) address, browser type and version, time zone setting and location, and the operating system on the devices you use to access our website. They may use this information to provide you with interest-based advertising or other targeted content.

As Spark9 does not control these cookies, please refer to the relevant third party’s website to disable or reject third-party cookies.

Third parties cookies on Spark9 Services may include:

Cookie NameFurther Information
Google Social Pluginhttps://policies.google.com/technologies/cookies?hl=en-US
Facebook Social Pluginhttps://www.facebook.com/help/search/?query=cookie
Line Social Pluginhttps://line.me/en/terms/policy/
Twitter Social Pluginhttps://developer.twitter.com/en/search-results.html?q=cookie
Wechat Social Pluginhttps://www.wechat.com/en/cookies_policy.html

The terms valid for these cookies vary, which is determined by the providers of these cookies. Generally, these cookies will be valid for at least a year.

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